For properties, bell desks & concierge teams

Luggage services built around the hotel stay

Early arrivals with nowhere to put a bag, late check-outs with a flight at nine, and a bell closet that is full by eleven. VaultPac takes the luggage off the property's hands and gives it a schedule.

For transportation companies, DMCs, hotels and FBOs.

What this covers

A guest lands at ten and the room is ready at four. A departing guest checks out at eleven and flies at nine. In between, both of them want their hands free and the property owns the problem — usually in a closet behind the bell desk that was never sized for it.

VaultPac collects, tags and scans the bags, holds them under custody with a time against them, and delivers them to the room, to the airport or to the next hotel. The desk sees where a bag is without ringing anyone, and where the property allows it the charge goes to the room.

Operational diagramThe two flows a front desk carries: guests out to their vehicles, luggage held and delivered on its own clock.

Next step

Plan a hotel luggage services movement

Tell us the shape of the movement — dates, numbers, where it starts and where it has to end. We come back with an operating plan and a price, not a form letter.

An email address or a phone number, so we can reply.

or call (312) 584-2701

Questions? Call us (312) 584-2701